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Case Study

Growth & Product Strategy : TEFCA & QHIN for EHR Leader

Objective

Data/Technology Strategy

Key Outcomes

12 Weeks to a Decision not to become a QHIN

Staggered approach to TEFCA onboarding due to org structure and distinct customer needs by business unit.

Short list of 3 potential QHIN partners and onramp methods.

Our Client

Market-leading EHR vendor with several offerings relating to data access, data services, transitions of care, and analytics.

The Problem

With the announcement of TEFCA and the open application for QHIN status, the EHR vendor sought Untangle Health’s support in determining its TEFCA strategy.

-What is TEFCA?
-What role will QHINs play in the future?
-Should the EHR vendor become a QHIN?
-How should the EHR vendor navigate the new data sharing landscape?
-What is the shortlist of optimal QHIN partners (if the partner decides not to move forward as a QHIN)?

Untangle Health™ Approach

Hover to see our approach

Due to the complexity of our customer’s business, Untangle’s approach involved significant landscape, competitive, and strategic analysis to evaluate the optimal TEFCA strategy. Our approach involved aligning on our customer’s strategic vision for each of its core businesses, involving expanded data-related products and expansion of its market-share leading EHR business.

Untangle Health™ evaluated the initial 7 proposed QHINs (in addition to other “rumored” potential QHINs) and curated a short-list of potential vendor and onramp partners.

Our Client's Outcome

Hover to see our outcome

Instead of a wholesale approach for our customers’ entire EHR org, we recommended a staggered approach, focusing on the customer cohort primarily asking for data access via the TEFCA network.

This segmenting of the customer’s base allowed:
-further analysis of the initially “applying” QHINs
-the decision to not pursue QHIN status directly.
-the customer to wait and buy time with key business areas not asking for TEFCA network access.

In addition, the customer renewed with Untangle Health™ for deep diligence and a final recommendation from the short list.